Return Policy
Our procedure for handling defective components and returns.
Eligibility Criteria
Eligible items include defective or incorrect components with original packaging and proof of purchase within 14 days.
Step-by-Step Return Process
- Contact ETA support with order number and issue description.
- Receive Return Authorization (RA) and shipping instructions.
- Pack items securely and ship with RA reference.
- Inspection upon arrival followed by resolution.
Refund Timeline
Refunds are typically processed within 7–10 business days after inspection and approval.
Contact Info
For returns and support: sales@eta-eg.com